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Make money by supporting our team in a spacious environment at our store.
Seeking an experienced professional who has the technical and practical knowledge of the customer service/relationship management process in a retail environment. The ideal candidate should be from a retail environment (online/superstore). The candidate should have experience in multiple customer service support channels.
Help customers and the retention function, handle customer queries, complaints, suggestions, and requests on multiple support channels. Collect and collate customer feedback for inputting into further development of product and technology to grow our business.